Vacancies

Change Control Manager

This is a newly created role within a newly established Digital & Technology Coordination Unit at a pivotal point in the evolution of the Technology & Insight Directorate. As Change Control Manager, you will have a rare opportunity to design, shape and embed how technology change is governed, coordinated and assured across a complex, mission‑critical environment.

You’ll sit at the heart of the coordination units “operational spine”, owning the end‑to‑end change governance framework from CABs and release readiness through to audit assurance and performance insight. This is a role for someone who wants to build something sustainable, influence senior leaders, and strike the right balance between delivery pace, operational resilience and risk.

What you’ll be doing

Establishing and running the Technology Change Advisory Board (CAB), including standard, fast‑track and emergency changes
Designing, operating and continuously improving the organisation‑wide change governance and release‑readiness approach
Owning the single change calendar, identifying conflicts, risks, dependencies and blackout periods
Leading release‑readiness assessments to ensure changes meet defined standards before entering live service
Ensuring every change is supported by robust documentation, rollback plans, monitoring, support models and non‑functional requirements
Maintaining audit‑ready change records aligned to ISO and internal assurance requirements
Working closely with Product, Data, Corporate IT, Operational Technology and Enterprise Architecture teams to coordinate change activity
Integrating change governance with portfolio, assurance and stage‑gate processes alongside the Corporate PMO
Providing performance insight on change flow, success rates, failure patterns and systemic risk
Surfacing constraints, capacity issues and dependencies early, supporting predictable planning and delivery
Playing a key role in shaping new tools, standards, templates and ways of working across the directorate

Whats essential

Experience managing or coordinating IT, digital or operational‑technology change in a complex technical environment
Experience facilitating CABs, release cycles or formal readiness reviews
Experience working within portfolio‑led environments with multiple concurrent projects or product teams
Strong understanding of ITIL Change Management, release management and governance controls
Practical experience of Agile, Lean or DevOps‑aligned delivery practices
Ability to interpret and manage technical risk across infrastructure, cloud, data, applications and OT
Strong analytical skills with excellent attention to detail and audit discipline

For a full list of essential and desirable criteria, please see attached JD.

Location.

The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office.

How to apply.

Applying for a role with WMCA is straightforward. Follow these steps to get started.

Create your Careers Account. Register with your name, email address, and a password.
Build your Profile. Upload your CV to help populate your career and education details.
Write your Supporting Statement. Make sure to address each of the required essential criteria.
Submit your application. Do one final check and once complete, click submit.

Anonymised Applications.

Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It’s your chance to showcase your skills and experience.

Using Artificial Intelligence (AI)

We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk).

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

We offer a comprehensive benefits package that includes:

Local Government Pension Scheme (one of the most generous pension schemes in the UK).
Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
28 days paid annual leave (with an option to purchase more) + Statutory days.
EV car benefit scheme
Healthcare plans.
Discounted gym membership, will writing, and mortgage advice.
An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
3 days of paid leave each year to volunteer.
Interest-free financing through SmartTech to buy the latest technology
Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA.
Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses.

For more information, please visit the benefits page on our career site.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Our Values and Behaviours.

Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have.

Collaborative - We work as one organisation, building trust, connection and shared purpose across teams, partners and customers to create the biggest impact for our region.
Driven - Focussed on impact - leading with clarity, care and courage to deliver meaningful results for the West Midlands.
Inclusive - Every voice matters - we create belonging, fairness and psychological safety so everyone can thrive.
Innovative - We think future and act smarter - embracing curiosity, creativity and continuous improvement to shape the future.

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

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