Contract and Compliance Officer

Are you passionate about driving excellence in public services? We're looking for a driven Contract and Compliance Officer to join the West Midlands Combined Authority. 

This is an excellent opportunity to help shape the future of a newly created department by using your skills and experience to become a key player in enhancing service quality and contract compliance. In this dynamic role, you'll monitor performance, advise on improvements, and ensure commissioned services meet the highest standards and UK contracting regulations. If you're ready to influence change and support better outcomes for communities, we want to hear from you!

What you will be doing. 

• Ensure services meet quality standards and comply with current legislation, regulations, and contractual requirements.
• Support the commissioning and continuous improvement of services to meet performance targets and inspection criteria.
• Collaborate with senior commissioners to manage complex provider issues, including contract suspension or termination.
• Facilitate service development through workshops, learning sessions, and stakeholder engagement.
• Provide expert guidance on regulatory frameworks to colleagues and providers, promoting best practice and compliance.
• Monitor service performance through audits, reporting, and action planning, ensuring timely corrective measures.
• Liaise with external agencies including CQC, Ofsted, and health bodies to uphold service quality and regulatory standards.
• Contribute to financial and data analysis to support contract monitoring, while adhering to WMCA policies and procedures.

What’s essential.

• Experience of reviewing contracts, ensuring compliance with governing body/ public sector standards and regulations. 
• Experience of developing and delivering SMART action plans, and monitoring such progress. 
• Working effectively in partnership with other organisations and agencies. 
• Effective collaboration with internal teams, with a view of developing and improving the service. 
• Collating a range of data and information, presenting in a clear and concise manner. 
• Knowledge of relevant legislative frameworks. (PCR2015, PA2023 etc)
• Ability to understand complex technical or legislative information and relay this back to non-specialist colleagues. 
• Excellent communication skills, both written and oral. 
• Degree or equivalent in relevant field. 
• Evidence of continued professional development.

Location. 

The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office.

How to apply. 

Applying for a role with WMCA is straight forward. Follow these steps to get started.

1. Create your Careers Account. Register with your name, email address, and a password.
2. Build your Profile. Upload your CV to help populate your career and education details.
3. Write your Supporting Statement. Make sure to address each of the required essential criteria.
4. Submit your application. Do one final check and once complete, click submit.

Anonymised Applications.

Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. it’s your chance to showcase your skills and experience.

Using Artificial Intelligence (AI) 

We cannot stop anyone from using AI help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk).

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

We offer a comprehensive benefits package that includes:

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• 28 days paid annual leave (with an option to purchase more)
• EV car benefit scheme
• Ethical saving options and healthcare plans.
• Discounted gym membership, will writing and mortgage advice.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest free financing through SmartTech to buy the latest technology
• Discounted shopping with over 2,000 big-name retailers, and more.  

For more information, please visit the benefits page on our career site.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).