Delivery Manager - Business, People and Skills

Do you thrive on building strong relationships and possess a passion for skills development?   Would you like to be part of an innovative and unique service across the West Midlands region?  

We are seeking a talented Delivery Manager (People & Skills) to join our team.  

West Midlands Combined Authority (WMCA) along with local authority partners have established a new business support service called Business Growth West Midlands (BGWM). The service is designed to support businesses by providing advisory support to enable future business growth. As part of the advisory service, we recognise the value of skills support, enabling businesses to improve productivity and grow.  

As a Delivery Manager, you will be instrumental in establishing the WMCA skills offer within the BGWM product portfolio. You'll use your expertise to connect skills providers with local authority business engagement teams, ensuring access to essential skills development opportunities for businesses across the West Midlands.

This role is being offered as a fixed term contract until 31^st March 2025.

What will you be doing?

• Champion the integration of the People & Skills offer within BGWM, driving business engagement with the WMCA skills portfolio.
• Become the central point of contact for both internal and external stakeholders, fostering collaboration and knowledge transfer between WMCA teams and BGWM.
• Foster strong relationships with local authority business engagement teams and over 70 skills providers within the region. 
• Develop streamlined processes to enhance business engagement and improve the customer experience.
• Act as the key interface between local authority teams and skills providers, ensuring accessible skills support at the regional, sub-regional, and local levels.
• Leverage your subject matter expertise to guide business engagement teams in utilising the People & Skills offer, maximizing its impact on business growth.
• Identify service gaps and collaborate with relevant teams to develop effective solutions.
• Partner with the BGWM communications team to create compelling content for social media and events.
• Proactively promote training solutions through events and career fairs.

About you

• Proven leadership in launching new products through business engagement.
• Expertise in attracting employers and delivering impactful skills solutions.
• A talent for building strong relationships and fostering collaboration.
• Experienced in employment and skills programme delivery with a strong understanding of the system.
• Deep knowledge of regional skills programmes and initiatives.
• Understanding of the West Midlands economic and political landscape.

How to apply. 

On clicking ‘apply for this job’, you will first be prompted to create an account. You will have the opportunity to upload a CV, which will be used to auto-populate your profile. Please note, we do not see your CV once you have applied. Our shortlisting decisions are based on what you tell us in your profile - and so it is important to format your profile so that it really stands out. Make sure to include your employment history and include any essential education and qualifications. You will be asked to provide a supporting statement. If you already have one that you have prepared earlier, you can simply copy and paste this into the application form. 

Applicants will need to evidence that they have the legal right to work in the UK.  If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. 

Salary and benefits.

We advertise salary ranges for job roles, with new appointments typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees.

We offer a comprehensive benefits package that includes a Local Government Pension Scheme, 28 days of paid annual leave, Cycle to Work Scheme, and discounted shopping with over 2,000 big-name retailers. For more details, please visit the benefits page on our careers site.

Location and working pattern – what you can expect. 

The location for this role is 16 Summer Lane. It is expected that you can split your time between the office and working remotely, with at least 2 days a week spent in the office. 

Creating an inclusive workplace.

Our vision is to create a better connected, more prosperous, fairer, greener, and healthier region. We aim to achieve this vision by living our values, which include being a partnership organisation, valuing and respecting our people, fostering a can-do attitude, and encouraging innovation. We are dedicated to creating a diverse, inclusive, and authentic workplace that reflects the communities of the West Midlands region. WMCA holds diversity accreditations, such as "Leaders in Diversity," and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We are also a Disability Confident Employer, committed to interviewing all applicants with disabilities who meet the essential role criteria. WMCA believes that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying. If your values align with ours and you are dedicated to working towards a future that we can all be proud of, we would love to hear from you.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk). We are here to assist and accommodate your needs.