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Partner Engagement Officer

Please Note: The application deadline for this job has now passed.
If you have experience of managing partner engagement events and using SharePoint platforms, we want to hear from you.

Midlands Connect have a brand-new role for a Partner Engagement Officer to play an instrumental role in implementing a Centre of Excellence (CoE), our main platform used for partner communication and engagement. You will join a team of 5, collaborating with the whole organisation to delve into the detail of all programmes and projects and understand how they are developing.

In this varied role you will create engaging content, host events, arrange drop-in sessions and organise webinars, sharing and communicating updates across local authorities and encouraging increased use of the platform. You will take ownership of this newly created position, driving the new platform forward and growing and developing this new way of enhancing our engagement with Partners.

This is a one year fixed term contract.

What you will be doing.
  • Identify and develop a comprehensive forward plan of Midlands Connect’s projects and stakeholder stories, initiatives and campaigns and ensure all content aligns with this.
  • Support the External Affairs Manager to develop and deliver a CoE plan to meet the overall Midlands Connect’s business objectives 
  • Support the activities of the wider communications team, including organising events, liaising with partners and producing webinars, newsletters, videos and documents.
  • Work with Midlands Connect colleagues to ensure their part of the Sharepoint site is populated and relevant.
  • Develop literature and promotional material ensuring they are distributed effectively.
  • Ensure there are various different layers of information for partners, advising them on the resources hosted on CoE platform. 
  • Organise and co-ordinate activities to ensure the successful delivery of webinars, events and training sessions.
  • Monitor, evaluate and report all activity, providing feedback and analysis of the platform.
What’s essential.
  • Proven record of experience in managing partner engagement events, delivering communications and content production processes. 
  • Experienced in the use of SharePoint platforms and managing the aspects of a closed channel and partner communications.
  • Experience of liaising with external stakeholders. 
  • Strong communications skills; a proficient writer with impeccable spelling and grammar 
  • Comfortable creating content for a wide variety of purposes and platforms including training, video, webinars, newsletters.
  • Highly organised with the ability to work at a high level of intensity, on own initiative. 
  • Good analytical and problem-solving skills. 
  • Ability to work to tight deadlines. 
How to apply. 
On clicking ‘apply for this job’, you will be prompted to register for an account, which you can do using your name and email address. You will have the opportunity to upload a CV when registering. Uploading your CV will auto-populate the employment and education sections of your profile. Please note, we do not see your CV once you have submitted your application. Our shortlisting decisions are based on what you tell us in your profile - and so it is important to check the information is correct and format your profile so that it really stands out. You will be asked to provide a supporting statement which should fully outline your suitability for the role, highlighting how your skills and experience match the essential job criteria. If you already have one that you have prepared earlier, you can simply copy and paste this into the application form. For more information on how to apply, please visit the FAQ page on our career site.

Reasonable adjustments.
If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Recruitment Team (careers@wmca.org.uk). We are here to assist and accommodate your needs.

Salary and benefits.
We advertise salary ranges for job roles, with new appointments typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. 

We offer a comprehensive benefits package that includes a Local Government Pension Scheme (one of the most generous pension schemes in the UK), 28 days paid annual leave (plus an option to purchase more!), ethical saving options and healthcare plans, paid volunteering days, free financing for the latest technology, discounted shopping with over 2,000 big-name retailers, and more. For more information, please visit the benefits page on our career site.

Hybrid working and location. 
We believe hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. 

The location for this role is Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT. It is expected that you can split your time between the office and working remotely, with at least 2 days a week spent in the office. Please note, this is the minimum expectation. 

About us.
Midlands Connect researches, develops, and progresses transport projects which will provide the biggest possible environmental, economic, and social benefits for the Midlands and the rest of the UK. Our aim of these improvements is to transform regional and UK gateways, bringing the Midlands closer together and accelerating cost-effective improvements to unlock east-west connectivity that will enable the Midlands’ economies to work more effectively together.

We’re ambitious, forward thinking and determined to find better ways of working, always leading the way in what we do. We trust and support each other to get the job done, and encourage creativity, originality, and curiosity from those who work with us. We’re committed to creating an accessible and diverse workplace, one that nurtures an inclusive environment where our people can be themselves. 

Midlands Connect is an independent organisation, tasked by government to advise on the best value strategic transport projects in the Midlands. Our accountable body is the West Midlands Combined Authority (WMCA) who support us through providing HR, finance, and governance support to help deliver our priorities.
WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria. 

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying.

Right to Work in the UK
Applicants will need to evidence that they have the legal right to work in the UK, in accordance with UK Home Office requirements, before any employment offer can be confirmed. 

Thank you for considering joining our team at WMCA. We look forward to receiving your application and the opportunity to work together towards our shared goals.

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