Please Note: The application deadline for this job has now passed.
Are you passionate about technology? Are you also skilled in explaining complex concepts in an easy-to-understand manner? Then maybe this role is for you.
As a Technical Writer, you will generate and maintain technical documents, helping to influence technical design decisions within the WMCA. This role also provides you with an opportunity to produce new technical documents relating to new and existing corporate systems, to meet the needs of WMCA customers and stakeholders.
What will you be doing?
- Develop, own, deliver and support technical designs and documents for the WMCA.
- Create technical documents through an iterative process, aligning the user need with the system requirements and organisational objectives.
- Understand the business needs, document them, and produce technical documents based on the business requirements.
- Document systems characterised by managed levels of risk, manageable business and technical complexity and meaningful impact.
- Working with architects, communicate complex IT designs in business terms to internal and external decision makers, engaging with them to clearly explain the technical drivers and how designs address their current and future needs.
- Ensure all key processes are documented and owned and establish and embed a culture of continuous service improvement.
- Manage and maintain a technical documentation library.
About you
- Demonstrable evidence of producing high quality technical documentation.
- Proven research, gathering and analytical skills with technical information.
- Previous experience with collaboration of varying levels – developers, business analysts, infrastructure engineers, and other technical specialists.
- Ability to build strong working relationships with end-users, homing in on your presentation and communication skills to provide an excellent customer service.
- Experience of working to TOGAF framework is desirable, but not essential.
- Were also looking for you to have a working knowledge of at least 2 of the following areas; Information and Data Management, Security, Application Management, ERP systems, CRM systems, Transport systems, Networking and Microsoft Solutions.
How to apply.
On clicking ‘apply for this job’, you will be prompted to create an account. You will have the opportunity to upload a CV, which will be used to auto-populate your profile. Please note, we do not see your CV once you have applied. Our shortlisting decisions are based on what you tell us in your profile - and so it is important to format your profile so that it really stands out. Make sure to include your employment history and include details of any essential education and qualifications. You will be asked to provide a supporting statement which should fully outline your suitability for the role. If you already have one that you have prepared earlier, you can simply copy and paste this into the application form. Applications submitted without a supporting statement will not be shortlisted.
Reasonable adjustments.
If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Recruitment Team (careers@wmca.org.uk). We are here to assist and accommodate your needs.
Salary and benefits.
We advertise salary ranges for job roles, with new appointments typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees.
Hybrid working, location and working pattern.
We believe hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows.
The location for this role is 16 Summer Lane. It is expected that you can split your time between the office and working remotely, with at least 2 days a week spent in the office.
Creating an inclusive workplace.
We are dedicated to creating a diverse, inclusive, and authentic workplace that reflects the communities of the West Midlands region. We believe that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.
WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.
We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.
We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying. If your values align with ours and you are dedicated to working towards a future that we can all be proud of, we would love to hear from you.
Right to Work in the UK
Applicants will need to evidence that they have the legal right to work in the UK, in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) will be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Thank you for considering joining our team at WMCA. We look forward to receiving your application and the opportunity to work together towards our shared goals.
Attached documents
